The Domino Effect




dominos dots fun game

Photo by Miguel Á. Padriñán on

As the CEO / manager of a business or group you are charged with the responsibility of leading them on the path to success, how you do this, and the decisions you make can have irreversible consequences that can affect the lives of the people involved. Does this sound dramatic? – well, the answer is yes, but it is also a fact.

Making decisions is what we all do every day, from when to make a cup of tea, to what newspaper you are going to buy, and in general this will affect you and your immediate circle, for example, your family, and the consequences of those decisions can be limited to your immediate circle, but once you start making decisions/choices outside of that circle for r example in a business or group on behalf of others the consequences can change dramatically, because it now starts to affect the business and individual outside of your immediate circle, and controlling the effect those decagons have become much harder, and your responsibility becomes far greater.

You are the boss; you have to be right.

As a boss/leader you are expected to make the right decisions, but life doesn’t always work like that, and sometimes you get it wrong, and you learn from that mistake, become better because of it and not despite it, but remember the dominoes are already falling because of that decision , and as each domino falls there is a different consequence, so as a leader you must act, not react, you must change the course of the domino so that the consequence becomes better, this is known as damage limitation, and is an everyday scenario in business.

As a boss, your remit is to do the very best you can for your business and the welfare of its employees, but you are not perfect and mistakes will happen, but the test of a true leader is how he acts on those mistakes, and he does not react with a knee jerk reaction. You must have a lot of self-belief in your capabilities in having an effect in a decision that has gone wrong

Always keep an eye on the domino.

What Is A Good Manager?


The question “What makes a good manager?” is an easy one to answer, a good manager should possess the following skills.

  • Communication
  • Inspiration
  • Motivation
  • Organization
  • Work well in a high-pressure environment
  • Understanding

The skills listed above are essential to be able to function in your role as a manager, for without them you will not be able to manage your team and put them in a position to carry out their roles effectively.

A team can only work if it is managed well, without that management the team will breakdown and revert back to individual tasking.

A manager must be able to introduce processes, discipline, and a team ethos on a daily basis to ensure the smooth and successful operation of the business.

A manager will select a team based on a number of key points.

  • Knowledge
  • Experience
  • Motivation
  • Ambition
  • Accountability
  • Able to follow instruction
  • Willingness to learn.
  • Team player

These are key qualities that a manager will look for in his/her team, for without them it is no longer a team, or a poor team at the very best, a good manager will not accept this, so it is important that the business has a training program in place from the very start, and this should include team building, the manager should be all over this and put in place regular reviews of his/her staff and implement changes to their training as necessary, this can only benefit the manager, the employee, and the business. Remember the keyword in any business is TEAM.

Below are three qualities that are really important to have in your arsenal as a manager, and a very brief breakdown of them, please remember, this is what’s important to me, and is just my opinion, others will have a different view.


The most important skill a manager will possess is communication because if you can not communicate effectively all other qualities you have will become redundant. Effective communication is the cornerstone of daily operations on the shop floor and with your fellow managers. You must target the best way to communicate with your employees and managers, this can be verbal, email, daily meetings, and you must also encourage internal communication from your team, encourage them to ask you questions,, let you know their ideas, and concerns, and also create an environment of asking each other questions within the team. If you establish good lines of communication, that is half the battle.


As leader/manager it is your job to inspire your team, you must lead by example and be inspired yourself, the team will look to you for inspiration, but you must also encourage the team to look at each other. When a team is inspired, work rate, efficiency, and the outcome are increased dramatically.


Motivation is another key quality, as a manager, you and your team must be motivated to succeed and be the best that you can be. You must encourage and motivate your team, and you can do this in several ways. You can offer incentives and rewards, promotion can be another key factor, or you can give praise and let the employee know how important what they are doing is, you give the employee a feeling of self-worth in their role within the team. This is proven to be a very successful method.

Being a leader/manager isn’t always an easy role, but when you get it right it can be the most satisfying role in business, possessing the qualities I have outlined can go a long way to achieving that, I know that running a business isn’t as black and white as this, and it takes a lot of expertise and the will power to succeed, but if things do go wrong, keep talking, good communication will overcome most things in time.